9-1-1 IS A GREAT CAREER
FOR GRADS!!

BEFORE THE SIRENS, THERE IS A VOICE!
Does your community have a 9-1-1 high school or college career course? Probably not, until now. Let’s get started! The 9-1-1 Reality Simulators play a crucial role in this preparation, recreating the dynamic and often chaotic atmosphere of a Comm Center. Our 9-1-1 Academy curriculum was created by 9-1-1 professionals to overcome the hiring crisis in 9-1-1.
CURRICULUM + CERTIFICATION + SIMULATOR = TURNKEY 9-1-1 CTE CAREER COURSE.
Auburn Career Center used Perkins Funds to start there new 9-1-1 program. Scroll down to watch a student on 9-1-1 Reality.
9-1-1 Collaborations

Learning 9-1-1 Call Taking And Radio Dispatch
Still Have Questions? Let’s Talk!
Contact us to speak with a product expert or request a quote.
Is 9-1-1 Reality an 'appliance' and what does that mean?
Yes. What “computer system as an appliance” means. An appliance is a system that is:
- Pre-configured
- Purpose-built for a specific function
- Not intended to be modified much by the end user
- “Plug-and-play” from the operator’s perspective
A computer that behaves like a tool, not like a customizable workstation.
- The simulator is delivered as a complete, self-contained system
- It runs a specific application (911 simulation) without needing custom setup
- Users (trainers/teachers) don’t manage the underlying OS, configs, etc.
- It’s treated operationally like equipment, not IT infrastructure
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Type
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Description
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|---|---|
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General computer system
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Flexible, user-managed (install apps, configure, troubleshoot)
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Appliance
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Locked-down, purpose-built, minimal user intervention
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Can we use our own computers and just load the software?
No – short answer. The 9-1-1 Reality Simulator is Windows programmed to work with a system of multiple phone lines, multiple radio channels, recording studio, sound effects, text to 9-1-1 and the list goes on. We require state-of-the-art equipment.
Do you charge to come and set up and train?
Nope, setup is like setting up your home computer – plug in the cords to the proper ports. Watch the Setup Video sent with shipping. No setup charges or requirement for us to come and ‘plug them in’ because that is what is needed. With multiple stations on site setup and training is available. Please add this to your quote. We always LOVE meeting our new owners.
Can we use our own headsets for the stations?
Sure. Our headsets are pretty amazing though.
What does the warranty cover?
The warranty is for the equipment; computer, monitors and accessories. The software is warranted for the life of the computer.
Is there a yearly fee for upkeep and do I have to pay for upgrades?
No fees at all, you own this great hard working reliable training tool. We have systems still working for the last fifteen years. If we have a required ‘update’, such as some nasty change in Windows, we can work on your station remote. If we have a significant ‘upgrade’, we will offer this to you for minimal cost. Upgrades are never required.
What is included in the 9-1-1 Academy $249 per seat?
$249 is the complete cost one student seat in the Academy.
Embedded Ten Unit Textbook The Emergency Communications Manual
Final NECC National Certification Exam
Seat In Our 10 Unit 9-1-1 Online Course
Can our teachers get certified to teach this course?
Yes, teachers can be NECC Certified. Teacher NECC Certification is only mandatory to issue NECC Certification to Students. NECC Certification is not mandatory to teach the course. NECC certification for teachers is the same final exam for the students. Teachers also agree to a skills exam assessment on a simulator.
How many hours or semesters is this 10 unit course?
We would love to say, “How many hours are the criminal justice, EMT or Firefighter career course?” Use those as a guideline. However, unfortunately, traditionally, it has been considered a 40-hour APCO, NENA ‘introduction’ course is adequate for entry-level 9-1-1 career education. We recommend 180 hours, two semesters minimum.
Where was this 10 unit 9-1-1 Academy created?
A vocational college dean, and an advisory board of 9-1-1 professional trainers using a DACUM process to determine the areas of study needed, the core competencies and skills needed. The result was ten units of study and curriculum certification from Professional Testing Corporation (NENA ENP).












A Turn Key 9-1-1 Career Training Program - Setup And Teach
- Plug and Train Portable 9-1-1 Simulator
- 9-1-1 Textbook & Online 10 Unit Course
- Teacher & Student Online Exams & Certification








